Indigo Airlines is hiring for Various posts in 2024. Below are the exciting roles currently open at IndiGo, including positions for Cabin Attendant, Cargo Operation, and Senior Executive – Security. These positions offer competitive benefits, training, and the chance to work with a team of dedicated professionals committed to excellence. If you’re eager to contribute to the smooth functioning of an airline that connects millions, apply now!
Cabin Attendant (Grade Tr)
Eligibility Criteria:
- Female Indian nationals with an Indian passport.
- Age: Between 18 to 27 years.
- Educational Qualification: Passed the 10+2 examination from a recognized Board or University.
- Must possess fluency and clarity in speech in both English and Hindi.
- Height and Weight: Minimum height of 155 cm with weight proportionate to BMI.
- A positive body language, well-groomed, with no visible tattoos while in uniform.
- Candidates must be flexible and willing to relocate to any IndiGo base as per job requirements.
Requirements:
- Strong verbal and non-verbal communication skills.
- Demonstrates confidence in handling various customer scenarios.
- Previous flying or aviation experience is beneficial but not mandatory.
- Must be able to maintain composure in various situations and project a professional demeanor.
- Presentable appearance with a positive attitude and good grooming.
Responsibilities:
- Ensuring passengers are seated comfortably and securely, assisting them as needed during boarding and disembarkation.
- Providing in-flight services such as serving meals, beverages, and other customer requirements.
- Ensuring that all safety and emergency equipment is in place and operational before takeoff.
- Managing in-flight incidents and addressing passenger concerns in a timely and professional manner.
- Conducting pre-flight safety checks and emergency procedures.
- Providing first aid when necessary and maintaining a calm and collected presence in the event of an emergency.
- Ensuring cleanliness and orderliness of the cabin throughout the flight.
- Promoting a positive brand image of IndiGo and upholding high standards of service and safety.
Location:
Multiple locations across India (Ahmedabad, Kolkata, Jaipur, Mumbai, Lucknow, Bengaluru, Kochi, Indore, Hyderabad, Delhi, Chennai, Chandigarh, Pune)
Cargo Operation Role
Responsibilities:
- Efficient handling of cargo shipments, including domestic and international cargo.
- Ensure compliance with applicable regulations and standards as laid down in the company’s manual.
- Ensure all cargo is properly packed, marked, and weighed before acceptance.
- Ensure proper segregation and trolley makeup for flights.
- Verify the proper documentation for both incoming and outgoing cargo.
- Supervise the loading and unloading of cargo from aircraft, ensuring safety and efficiency.
- Coordinate with customs, AAI (Airports Authority of India), and CUT (Cargo Unit Terminal) operators to ensure adherence to government regulations.
- Maintain a clean and serviceable condition of all ground support equipment.
- Provide timely updates and messages to various destinations regarding the location of cargo and documentation.
- Ensure the proper issuance of carting and delivery orders, and supervise ground handling staff.
- Perform verification and acceptance of cargo, ensuring correct rates and volumes.
- Verify that cargo agents issue correct Airway bills and handle related paperwork efficiently.
- Ensure that all documentation is prepared accurately and in a timely manner.
- Supervise and manage the work of loaders and ground handling teams.
- Ensure that all safety measures are in place and followed throughout cargo operations.
- Perform daily maintenance functions and troubleshoot any equipment issues that arise.
- Adhere to the safety responsibilities as per IndiGo’s Safety Management System (SMS) Manual.
Educational Qualification:
Applicants must possess a graduate degree in any discipline from a recognized university or institution.
Location:
Multiple locations across India
Senior Executive – Security
Job Description:
The Senior Executive – Security is responsible for implementing and ensuring adherence to security policies and procedures laid down by IndiGo. This role focuses on maintaining secure and safe operations, punctuality, customer satisfaction, and team efficiency. You will work in a high-pressure environment, ensuring that all security measures are met and that employees and passengers are kept safe at all times.
Key Responsibilities:
- Ensure safe and secure operations in line with IndiGo’s security programs and procedures.
- Handle and assess potential security threats, ensuring a timely and effective response.
- Manage the security operations during shifts, ensuring compliance with policies and procedures.
- Supervise and manage the security teams to achieve departmental goals and performance standards.
- Perform continuous monitoring of security quality systems and compliance levels.
- Maintain a secure environment for both customers and employees by overseeing access control, safety protocols, and response procedures.
- Be aware of and follow emergency response procedures, ensuring that the team is well-prepared for any security-related issues.
- Manage the maintenance of security systems, equipment, and the overall safety infrastructure.
Key Skills:
- Ability to identify potential security threats and handle them effectively.
- Experience in managing and leading a team of security personnel.
- Familiarity with aviation security regulations and compliance.
- Attention to Detail: Ability to oversee security systems and operations with precision and accuracy.
- Communication: Strong verbal communication skills and the ability to provide clear instructions during high-pressure situations.
Educational Qualifications:
Applicants must possess a graduate degree in any discipline from a recognized university or institution.
Location:
This hiring is for the HYDERABAD , India.
Salary:
The payable salary for the Senior Executive – Security role is approximately Rs 29,160 per month, while the Cabin Attendant (Grade Tr) role offers around Rs 27,500 per month. The salary for a Cargo Operations Officer/Executive ranges from Rs 28,300 to Rs 40,000 per month, depending on factors such as experience, location, and specific responsibilities.
Tips To Keep In Mind While Applying For The Position Of Cabin Crew
Thank the interviewer for the time spent with you. Give a firm hand shake and make eye contact when doing this.
- Be confident
- Gather some information about the Airline and position applied for.
- Be well rested before the interview.
- Keep your resume updated and prepare all the necessary documents required for the interview.
- Prepare the attire required for the interview and be well groomed.
- Make the recruiters see that you are positive. Let them feel that you would love to get the job but if you wont, you still have enjoyed the experience of facing an interview. You are just too happy that nothing can take away your positive attitude.
Apply links Cabin crew: Click here
Cargo officer: Click Here
Sr. Executive: Click Here
Common IndiGo Airlines Cabin Crew Interview Questions
1. Tell us about yourself.
Answer:
“I am a positive and hardworking individual with a strong interest in providing excellent customer service. I have good communication skills, am quick to learn new things, and enjoy working in dynamic environments. I am excited about the opportunity to contribute to the success of your team and to provide exceptional service to passengers.”
2. Why do you want to work as a cabin crew member?
Answer:
“I have always been passionate about customer service and enjoy meeting new people. Being a cabin crew member will allow me to combine my love for travel and customer service while ensuring the safety and comfort of passengers. I find the idea of working in an exciting and fast-paced environment very appealing.”
3. How do you handle stressful situations?
Answer:
“In stressful situations, I stay calm and focused. I prioritize the tasks that need to be addressed immediately and remain positive, ensuring that I provide the best possible service. I believe that staying composed helps me handle challenges effectively and keeps the environment calm for both the passengers and myself.”
4. What are your strengths?
Answer:
“One of my strengths is my ability to communicate clearly and effectively. I am also a good listener, which helps in understanding the needs of passengers. I am dependable, a team player, and have a strong customer service ethic. These qualities make me suited to the cabin crew role, where cooperation and excellent communication are essential.”
5. What do you know about the company?
Answer:
“The company is well-known for its punctuality, excellent customer service, and competitive prices. It is one of the largest and most successful airlines, with a commitment to delivering a great experience to passengers. I admire how the company prioritizes safety and customer satisfaction, and I would be proud to be a part of this team.”
6. How do you handle difficult passengers?
Answer:
“When dealing with difficult passengers, I remain calm and patient. I listen to their concerns and try to understand the issue from their perspective. I reassure them and work to resolve the situation in a professional and empathetic manner. If the issue requires additional assistance, I would involve a senior crew member or the captain.”
7. Why should we hire you for this role?
Answer:
“I believe my strong communication and customer service skills, combined with my ability to stay calm under pressure, make me an ideal candidate for this role. I am adaptable, enthusiastic, and ready to take on the responsibilities of ensuring passengers have a safe and pleasant experience on board.”
8. What would you do if a passenger refused to follow safety instructions?
Answer:
“I would politely and firmly explain the importance of the safety instructions, emphasizing how they affect everyone’s safety. If the passenger continues to refuse, I would escalate the situation to a senior crew member or the captain to ensure that all protocols are followed for the safety of everyone on board.”
9. How do you stay motivated in your work?
Answer:
“I stay motivated by focusing on delivering excellent service and making a positive impact on passengers. Knowing that my work contributes to their comfort and safety keeps me engaged and excited about the job. I also enjoy the dynamic nature of the role, as every flight offers new challenges and opportunities.”
10. What is your ideal work environment?
Answer:
“My ideal work environment is one that fosters teamwork, clear communication, and mutual respect. I thrive in environments where I can collaborate with others and contribute to a positive, efficient, and customer-focused atmosphere.”
11. Tell us about a time when you resolved a conflict.
Answer:
“In my previous role, I handled a situation where two team members disagreed about a task. I took the time to listen to both sides and helped them find a compromise. By mediating the conversation and encouraging open communication, we were able to resolve the issue quickly and move forward as a team.”
12. How do you prioritize tasks during a flight?
Answer:
“I prioritize tasks by assessing the most urgent needs first. Ensuring passenger safety is always my top priority, followed by making sure everyone is comfortable. I also keep track of time-sensitive tasks, like serving meals or drinks, while being flexible to respond to any new situations that arise.”
13. What would you do if there was an emergency on board?
Answer:
“In an emergency, my first priority would be to ensure passenger safety. I would follow the airline’s emergency procedures, provide clear and calm instructions to passengers, and work closely with my team to manage the situation effectively. Remaining composed and focused on the safety of everyone on board is key.”
14. What is your greatest achievement so far?
Answer:
“One of my greatest achievements was receiving recognition for providing exceptional customer service in my previous job. It was rewarding to know that my efforts made a positive impact on the customers and the company. This experience motivated me to pursue a career in aviation, where I can continue to deliver outstanding service.”
15. Where do you see yourself in five years?
Answer:
“In five years, I hope to have gained significant experience as a cabin crew member and taken on more responsibility, such as becoming a senior crew member or a team leader. I am committed to continuously improving my skills and contributing to the success of the airline.”
